Terms of Service

aperAI Cartho · Last updated: September 11, 2026

These Terms govern use of aperAI Cartho, a business CRM service operated by aperAI OÜ, registration number 17446295, Narva mnt 5, 10117 Tallinn, Estonia (“aperAI”, “we”, “us”). The service’s principal address is cartho.aperai.eu. The same Terms apply to any Cartho test environment we expressly make available to you.

By accepting these Terms or using the service, you agree to them. If you use Cartho for an organization, you must be authorized to do so; you may bind the organization only to the extent of that authority. If you do not agree, do not use authenticated features. A separately signed service agreement or order takes precedence for the matters it expressly covers, and a data processing agreement governs processing carried out on your organization’s behalf.

1. The service

Cartho helps organizations manage business relationships, contacts and related work through configurable workspaces, embedded AI and controlled access to integrations. Your organization’s service agreement, configuration and permissions define the scope of your access.

Optional integrations let authorized users and a Cartho agent search or view CV information from SeeVee, or request services such as Distill transcription. These integrations require organization-level authorization, appropriate permissions and any applicable service terms.

2. Accounts and organizations

You must be at least 16, have the legal capacity and authorization required for your use, and use Cartho for legitimate business purposes. Sign-in uses supported Google accounts or Microsoft work or school accounts.

Use accurate account information and protect your identity-provider credentials, sessions, MFA devices and recovery codes. Do not share a personal account or use someone else’s credentials. Tell us promptly at hello@aperai.eu if you suspect unauthorized access.

Signing in does not create organization membership or administrative rights. An authorized administrator provisions organizations and invites their initial owner; membership and roles are explicitly assigned. An active organization has one owner. Organization administrators are responsible for authorizing members and reviewing access when people join, change roles or leave.

Product administration and integration administration are separate permissions. Administrative access must be used only for authorized service administration, support or security purposes. A role in Cartho does not itself grant access to SeeVee data.

3. SeeVee and other integrations

Cartho and SeeVee remain independent products with separate organizations, accounts and memberships. An authorized integration administrator may give a Cartho organization a limited, revocable grant to a specified SeeVee organization. Such a grant does not merge the organizations or create a SeeVee account for every Cartho user.

The CV integration permits read-only viewing and parameter-based search within your organization’s granted access. It does not implicitly authorize editing, exporting, bulk downloading, public sharing or redistributing CVs. You must have the necessary lawful basis and authority to request and use the data, even where a technical grant exists.

Authorized API clients and agents may use documented interfaces within the requesting user’s permissions, organizational access, integration scopes and rate limits. They may not broaden those permissions. Revocation or expiry of a grant ends the associated access, but does not delete data held in the source product. The source product’s own terms and privacy information continue to apply.

4. Acceptable use

• Do not process personal data without a lawful basis, misuse confidential information or infringe intellectual property or other rights.
• Do not use Cartho for unlawful discrimination, fraud, harassment or misleading representations about individuals.
• Do not bypass authentication, tenant boundaries, MFA, integration grants or access restrictions, or attempt to obtain another organization’s data.
• Do not scrape or bulk extract data outside expressly permitted interfaces, impersonate another user or disguise unauthorized automation as an approved agent.
• Do not distribute malware, overload the service, defeat rate limits or intentionally interfere with other users.
• Do not resell access without our agreement. Reverse engineering restrictions apply only to the extent permitted by mandatory law.

We may restrict access reasonably necessary to address abuse, a security incident or a legal requirement. Where practicable, we will explain the restriction and allow the issue to be resolved.

5. Your content and personal data

You and the relevant rights holders retain your rights in information supplied to Cartho. You grant us only the rights needed to host, process, transmit and display that information to provide the agreed service and carry out your lawful instructions. Access to a CV does not transfer ownership of it or extinguish the individual’s privacy rights.

Your organization is responsible for its instructions, lawful basis, required notices and the accuracy and appropriateness of the data it supplies. Where we process personal data on its behalf, the applicable data processing agreement governs our obligations. Our Privacy Policy explains account processing, recipients, retention and how to request access, correction or deletion. These Terms do not replace a data processing agreement or authorize undisclosed processing.

6. Search and AI-assisted output

Where search or AI features are enabled, results may be incomplete, outdated or incorrect. Estimates must be distinguished from information supported by the source. For example, a request for five years of Java experience is about experience with that skill; overall career length or JavaScript experience is not an equivalent fact.

You must review relevant source information before acting on results. Do not use the service as the sole basis for decisions with legal or similarly significant effects, including hiring or rejection of a candidate. We do not guarantee the accuracy of source records or AI output. Enabling an agent does not remove the requirement for human review or authorize the use of undisclosed AI providers.

7. Intellectual property

aperAI and its licensors retain rights in Cartho’s software, design, branding and documentation. We grant you a limited right to use the service during your authorized access, subject to these Terms and any agreed subscription. Third-party components remain subject to their respective licences. No exclusive rights in AI output are promised where such rights do not arise under applicable law.

8. Fees and trial use

Any fees, limits, subscription period, renewal rules or trial conditions must be stated in an order or offer you accept before charges apply. These Terms do not establish a credit balance, automatic renewal, free-credit entitlement or payment obligation by themselves. SeeVee credit and token arrangements do not automatically apply to Cartho.

Refunds and payments are governed by the accepted commercial agreement and mandatory law. We communicate any new charges before they apply; visiting the website or creating an account does not by itself authorize billing.

9. Availability and changes

We aim to operate a reliable service, but maintenance, security work and failures of hosting or identity providers may interrupt access. Unless separately agreed in writing, no uptime commitment or formal service-level agreement applies.

We will give reasonable notice of material service changes affecting existing customers where practicable. Security or legal requirements may require immediate action. Keep copies of business information you need to retain, using permitted means; this does not authorize an otherwise prohibited CV export.

10. Ending access and handling data

You may stop using Cartho or request account closure by contacting hello@aperai.eu. Organization owners should arrange continuity or an authorized ownership transfer before leaving. An individual user’s departure does not automatically erase organizational records or terminate another product’s account.

We may suspend or terminate access for material breach, unlawful use, security risks or failure to meet agreed payment obligations. Where appropriate, we will provide notice and an opportunity to remedy the issue. Any termination for convenience or paid service discontinuation is subject to the applicable agreement and mandatory law.

On termination, we handle return or deletion of organization data according to the service agreement, data processing agreement and Privacy Policy. Contact us to arrange the applicable process and timing. Information required by law or for legitimate claims may be retained with restricted access.

11. Responsibility and liability

Each party is responsible for its own breaches and obligations under applicable law. You are responsible for your instructions, authorized users and review of the information you use. We remain responsible for our own service and data-protection obligations.

For business customers, and to the extent the law permits, neither party is liable for indirect or consequential loss. Unless a signed agreement provides otherwise, our aggregate contractual liability relating to Cartho is limited to the greater of EUR 100 or the fees you paid for Cartho in the twelve months preceding the event giving rise to the claim.

These limitations do not exclude fraud, intentional misconduct, gross negligence, liability that cannot lawfully be limited, or statutory rights of data subjects and consumers. They do not excuse either party from its mandatory obligations.

12. Governing law and disputes

These Terms are governed by Estonian law. For business customers, disputes are subject to the competent Estonian courts unless a signed agreement provides otherwise. Please contact us first so that we can try to resolve a concern. Mandatory rights, including any consumer protections and jurisdiction rules that apply despite the business focus of the service, are preserved.

13. Updates and general provisions

We will normally notify existing users of material changes to these Terms at least thirty days before they take effect, using an available service or email notice. Shorter notice may be necessary for legal or urgent security reasons. If you do not agree to a material change, you may stop using the service and exercise termination rights under your agreement. Any further consent required by law will be obtained.

These Terms and any applicable order, service agreement and data processing agreement define the contractual arrangement. The Privacy Policy provides information about personal-data processing. If a provision is unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver of it.

14. Contact

aperAI OÜ
Narva mnt 5, 10117 Tallinn, Estonia
Registration number: 17446295
Support and legal enquiries: hello@aperai.eu